Starbreeze Aire Contractors Co. replied:

I apologize for the inconvenience sir. We have a ladder to use sir but unfortunately you did not want us to use it because you told my technician sir that " bat mo gagamitan ng ladder eh window type yan", my technician did not stepped on your bed sir dahil unang una po bawal po silang gumamit o gumalaw na pag aari po ng client. I quoted for an aircon cleaning sir. We have to check first the aircon unit if needed to be repaired or not sir. You are about to give TIP to them but my team refuse to get it. Thank you sir for your review. God bless

Starbreeze Aire Contractors Co. replied:

Hi Ms. Gemma, It's our pleasure to serve our clientele with our utmost knowledge in undertaking airconditioning works. Thank you mam for the satisfying review to our service. Until our next service to your place mam. Thank you and God bless. Best Regards, Gemma B. Barana General Manager