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KTP COOL AND FREEZE REF. AND AIRCON SERVICES
(4.0)
11 Reviews

  • Kenneth T. Porlas
  • 146 Rosario Village Brgy. Sta. Lucia Pasig City, Pasig, 1608
  • 401-976-203

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About me

We are air-conditioning engineers and technicians by professions. We are happy to serve our customers with their residential unit or project based A/C sys.

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My services

KTP COOL AND FREEZE REF. AND AIRCON SERVICES (We are air-conditioning engineers and technicians by professions. We are happy to serve our customers with their residential units or project based A/C systems.)
Commence Trading in 2014 of October with DTI Certificate No. 03352394. From the outset we wanted to stand out from our competitors head. Our Head Technician and Part Owner PATERNO PORLAS JR. experienced Air-con technician for almost 40 years here and abroad handling different kind of air-conditioning jobs quoted “Some People dream of success, WE are waking up every morning and work hard at it”. Still comes in every day of the week to make sure that we don’t deviate from his dream of creating the friendliest air conditioning company on earth. A company that knows all the technical terms but explains them in a language that’s easy to understand. Nothing is more important to us than providing, not only to you our customers, but to us as well, that there isn’t an air conditioning company in the land that can beat us in terms of customer service. It’s one thing installing a unit, but it’s totally different discipline offering the “complete package”. Our after-sales service is beyond compare and we believed that this is the very reason why our repeat business ratio is so high. However, as impressive as our list might appear, it may give you the impression that we are very expensive! Nothing could be further from reality. The vast majority of these large and often very small contracts are, more often than not, won against other competitive quotation. We welcome the opportunity to prove ourselves to you or your company.

My achievements

Reviews & Rating

The technicians/maintenance team were late to arrive but it's not their fault. Katabing village/subdivision lang pala namin sila pero dahil unorganized yung secretery or whoever the person in charged with collating the requests mixed up the address of their customers. Kaya pumunta pa tuloy ng "Pinagbuhatan, Pasig" yung team imbes na dito lang samin malapit. Furthermore, I requested for a 9am - 12nn schedule. Di ko ineexpect na talagang pupunta sila ng 12ish, hindi tuloy ako makaalis sa bahay kahit may lakad ako. On a brighter note, nag apologize naman yung maintenance team when they arrived here and they're very courteous. When it comes to service, they did what they're supposed to do. Nalinis naman nila yung AC ko mejo nahirapan sila linisan yung case ng AC dahil nadikitan na ng graba(yung katabing bahay kasi namin nagpagawa ng bahay) but that's fine. Would I hire them again? Maybe. Kung ayusin lang sana nung secretary/admin yung trabaho niya when it comes to collating requests. He/she has one job, di pa niya nagawa ng maayos. Medyo nabadtrip lang ako ng time na yun kasi nga andami ko aasikasuhin ng araw na yun. Pero okay naman yung mga naglinis, so if you guys don't have a problem with being on time, then you can hire these guys. Kasi they can do the job. It's not an exceptional experience but it's not so bad as well. 👍🏼

(3)

by Sherwinson Basuel - Aircon Cleaning (Window Type) in Santa Lucia, Pasig - 31 Mar 2018

Good Day! We do apologize for the inconvenience. We make sure that this wont happen again. Thank you for trusting us.

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 24 Apr 2018

The service was great but they came 2 hours ahead of schedule without prior notice. It was fine, but what if we weren't home during that time. It would be great to at least send a text beforehand if you would be coming early. Otherwise, the service and the workers were fine. 4 stars, for now.

(4)

by Bettina Gregorio - Aircon Cleaning (Window Type) in Pinagbuhatan, Pasig - 30 Mar 2018

Good Day! Thank you for trusting us.

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 24 Apr 2018

(5)

by Dominiq - Aircon Installation for Window Type in Cubao, Quezon City - 27 Mar 2018

Good Day! Thank you for trusting us.

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 24 Apr 2018

(1)

by J Cruz - Aircon Cleaning (Split type) in Rosario, Pasig - 5 Feb 2018

Good day Ms. Janet. We do apologize that our team arrive 1 hour earlier from our booked time. We make sure that this incident wont happen again so we can serve you better. Thank you.

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 5 Feb 2018

Outstanding

(5)

by Liza - Aircon Cleaning (Window Type) in Laging Handa, Quezon City - 15 Dec 2017

Thank you Ms. Liza for trusting us.

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 15 Dec 2017

Thank you!

(5)

by Noli - Aircon Installation for Window Type in Project 2 - 2 Aug 2017

Thank you Sir Noli for trusting us.

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 3 Aug 2017

Great service

(5)

by Clark Ferrer - in Quezon City - 21 Apr 2017

(5)

by Mark Jerome Santos - in Project 4 - 7 Jan 2017

After having agreed on a specifc tiime and date, nobody from KTP Cool showed up on the agreed time and date. I wasnt even informed that they will not arrive.

(1)

by Nestor Narciso - in Quezon City - 21 Dec 2016

Very reliable

(5)

by Boogie Ricafort - in Manggahn Village Pasig City - 31 Jul 2016

Hello, Sir Boogie "Thanking and assuring you our best services at all times"

by KTP COOL AND FREEZE REF. AND AIRCON SERVICES - 1 Aug 2016