It was my first time for me to use any service from Gawin.com . It has been a great help . JUN Dorante was my service man . He is an expert in servicing washing machines and dryers . After He installed the new original parts and fixed the machines , Jun even showed us how to maintain the appliances , so it last a long time . I had another man coming to estimate , but JUN came the afternoon I approved his visit . So "early bird catches the worm "

If there is a choice, I have to give jce electronics ZERO star. The electrician sent (i think his name is jun) opened the machine and made some assessment. There after, he said that there was a damage in the mother board. Despite not having fixed the washing machine, he billed me for the quoted amount of 450.00 for the labor. Then, i called the service provider for whirpool to replace the motherboard. However, i was adviced to let their technician check first the washing machine. Today, the technician checked the washing machine. Upon opening, he asked me if i had the washing machine checked by someone else. I had to ask why. He said that the reader sensor was missing, and some of the wires were cut out. When i asked the technician if the mother board was damaged, he said that it is highly impossible that the mother board will be damaged. Since the reader sensor is missing, the technician from whirlpool will have to return and bring with him a reader sensor to make a complete assessment of the washing machine.

Zero rating if possible. Never really had the chance to push though the availing of the services. We were still on the process of setting up an approriate schedule. Once booking was made in the morning, no reply was made until evening when I decided to make a call. The calls I made were rejected until we were able to exchange text messages. He was very unprofesional and rude to deal with. He said I should follow instruction. Wow! Let me remind you sir, I am the customer.