Green Park Trucking Services

This was a nightmare. It is surprising they rate as high as they do on the platform. You might want to check if they are leaving ratings and reviews for themselves. I booked them for Oct 18, 9-10am start. At 9:18am I sent Mr Joseph Tan a text message stating we are waiting for their arrival. He replied asking us to wait since their 6am job was still unloading at 168 Manila (our place is in Pasig). It is obvious they will not make it to the 9-10am agreement but there was no proactive setting of expectations. Their truck arrive more than FIVE HOURS after the agreed upon time of 9-10am. They drove up to our place at 3:25pm!!! I sent a note to Mr Tan stating how disappointed I am with their service - no acknowledgement received, no apologies for the extreme inconvenience. I hired two helpers in our neighborhood to work from 10am-3pm and I was forced to pay them even if I couldn't use their services because Green Park did not meet their committed time of arrival. There was not even any proactive update of where the truck was at anytime during thise five hours of delay. I have to call or message all the time to check where they were. They are unreliable, discourteous and lack professionalism and any semblance of customer service. Pick another provider to help you with moving.

by Villaluz - Local Moving / Lipat Bahay - Metro Manila - about 3 hours ago

I was advised that the driver & 1 helper assigned to me just got off from another engagement which ended at 4am, yet they accepted my preferred schedule which was bet 8am to 9am. Because of this, the service arrived around lunch time already, which was 3 hours delayed from the initial schedule. In addition, only 1 helper was deployed since most of the employees were already out, yet I still paid the full amount. I hope they come up with a better system in dispatching so that there won't be delays with the appointment initially agreed.

by Vanessa Manalo - Local Moving / Lipat Bahay - Metro Manila - 20 days ago

Complimented

by Leyan Moncera - Local Moving / Lipat Bahay - Metro Manila - 21 days ago

Complimented

by Cherry Guillermo - Local Moving / Lipat Bahay - Metro Manila - 27 days ago

We booked them for a 9:30 am lipat bahay. Had I not followed up by 9:34 am, I wouldn’t have known that they’re late and be there by 1-2 pm. I followed up again at 1:29 pm and was informed that the truck was still in Navotas unloading. They finally arrived at 4:31 pm. Imagine how much this ruined our schedule. Our destination only allowes move-in from 9 am-4 pm and resumes at 9 pm. A lot of time wasted. Anyway, the good thing is that the helpers are expert movers. Kudos to the kuyas! I’m hoping the owner will be able to improve his scheduling and commitment.

by Naji Salcedo - Local Moving / Lipat Bahay - Metro Manila - about 2 months ago

Complimented

by Pinkee de las Alas - Local Moving / Lipat Bahay - Metro Manila - about 2 months ago

Complimented

by Dorothy Hopkins - Local Moving / Lipat Bahay - Metro Manila - 2 months ago

Complimented

by Charmaine Camille Kierulf - Local Moving / Lipat Bahay - Metro Manila - 3 months ago

Complimented

by Angus Miranda - Local Moving / Lipat Bahay - Metro Manila - 3 months ago

Highly recommended! They were slightly late but at least they called me to inform me...other than that, my move was easy-breezy :) Two thumbs up!

Complimented

by Ana Bobadilla - Local Moving / Lipat Bahay - Metro Manila - 3 months ago