The company didn’t come to our house as scheduled.

Reasonable price and excellent service. Will surely hire them next time.

Communication and coordination with this service provider is commendable and reliable. The technicians they sent were very courteous, professional and very meticulous with their work. Keep up the good work.

Very good! Satisfied!

Very professional.. ??????

At first, i was hesitant becausr of some of the reviews i read saying they change schedules, are late and do not have all the materials they need. Although we were rescheduled once, they arrived on time. The 2 technicians were polite and had all they needed. They were also open to servicing one more aircon. Only concern i have is they only used soap, which according to the previous service provider who cleaned our aircon, causes rusting.

The 2 staff crew they sent appears unfamiliar with window types. They started with the 2 units on the first floor of the house. One had a hard time removing the cover and I had to help and do it myself. The other ended up breaking the snaps (lock to the frame). Water was spilt on the carpet when they transported the unit out to the garage despite them seeing there was water build up on the pan. In preparing one of the units, one crew member was hammering the screw since he shaved off the groove of the screw head with his philips screw driver. I intervened aand said that you can just leave it as is and wrap the console properly, seal with tape to prevent water from seeping in. I already noticed the framed getting deformed that's why I stopped him. When they were about to start spraying, they asked for a detergent. I asked if they don't have standard cleaning agents and they replied that they forgot to bring it. I advised them to just finish cleaning the current units and not proceed with the other 2 units on the second floor (I originally booked for 4 units). I was not expecting that level of service. They were corteous but service-wise it was a disaster. It was really bad for me. Maybe Gawin should accredit their providers first. If there was a (negative) star, that's the rating I would choose.

They were 30 min late good thing ihad luxury of time to wait. The service was fine. My AC now is back to its good performance after they cleaned it. Thanks.

Schedule was 11:00 am. They arrived 11:52 am

Easy booking.. on time.. good service.