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COC FAMILY TRADING & SERVICES INC
(4.4)
9 Reviews

  • Randy Macapagal
  • 008-678-014-000

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About me

We have been in the industry for only three (3) years. We first catered to SM Supermarkets and Savemore Supermarkets for their 118 repair projects. Then we catered also for almost one year now for Super 8 Groceries for their store reductions, specifically on their electrical and civil work requirements. We have been working also with them on their DATA cabling requirement.  Aside from these two big companies, we have catered also projects for a painting company which is Brilliant Airless Painting and Waterproofing inc. on some roofdeck re-concreting. We put great pride on the quality and efficiency of our work. We are a Christian company, owned by people who are trying their best to honor God through their lives and the company they work for. So, it is just expected that we are honest in all our dealings and give the best value for our clients' money.    

Gallery

My services

Civil works: We do tile repairs and installation, concreting of pavement, reblocking, Glass installation, painting jobs, reductions of spaces, restoration works, metal works and fabrications and WATERPROOFING.
Electrical works: Power supply installation, re-wiring, panel board installations and repairs, post lamps installations, etc...
Plumbing works: Re-layouting of sewerage systems and repairs, Bathroom repairs and DECLOGGING. 

My achievements

We have completed 118 work projects for SM Supermarkets ans Savemore Supermarkets. We have completed Store space reductions for Super 8 Las Pinas and sucat branches. We did also some electrical and data works for 4 outlets of Super 8. We have completed roofdeck re-concreting project at Valencia Gardens in New Manila through Brilliant Airless company. All of these projects are done with quality workmanship and are already paid in full. It speaks loud and proves the capacity of our company to meet the industry's high demands in terms of quality and efficicency of work to have SM and Super 8 among our clientele. Thank you.  

Reviews & Rating

i booked COC for my kitchen renovation because i was quite happy with how fast they got my concrete flooring completed. i did not have a very good experience with them due to the following reasons: 1) poor communication - don't expect a text or a call from them if they are going to be late for an hour or so. there was even a time when i waited until past noon for the workers because apparently no one was available that time. while i understand that these things do happen in a project, i really would've appreciated if proper communication was made like what a true professional would've done. 2) some of the workers were not given proper orientation of what the work is - i had two replacement workers sent to me one day who didn't even know what they were supposed to do. they didn't have the proper tools with them so i just ended up sending them back. 3) there were a lot of rework - i had the mason repeat the tiling for 4 times because he couldn't get the brick layout right. the carpenter who made the murphy table did not follow my instructions and at times, insisted on his way of doing things which really delayed the completion - it took him 4 days to complete a murphy table! all in all, i was not happy with COC. the project was delayed and the experience wasn't pleasant. with the amount that i paid for, i couldn't really say that the workmanship was exceptional.

(2)

by arthur gatbonton - Flooring Installation in Addition Hills, Mandaluyong - 6 Dec 2017

Hi sir Arthur! Thank you for giving us this review. We apologize for the inconvenience you've experienced with us. We were having difficulties on the availabilities of our workers as we are so full of schedules to attend. We were overloaded with projects and those replacements that came were not coordinated and given orientations. It was the lapses we corrected already as this we avoided to happen. Anyways, it was the second project we did to you and you were happy with the first; this why we still had the second project to work for you. Again, we're so sorry and will take this as a correction that on our next projects we will better our services and coordinations and will give our best for the utmost satisfaction of our customers. Thank you, sir. God bless!

by COC FAMILY TRADING & SERVICES INC - 6 Dec 2017

Few years ago we purchased an old house located beautifully in one of the main streams of our village. Unfortunately we could not find ourselves living our daily life there due to its condition- old, dusky, leaks everywhere and we assumed that anytime (God forbid!) it could collapse and we may not be ready for a much expensive renovation for it. I never thought that through the best efforts of COC Family, we could realize one of our best dreams of not just owning a house but finding ourselves living in our home. We could not thank them enough for their dedication in work and better treatment of their clients. All workers are courteous and very skilled. I never thought that they could salvage on what we put our very first realty investment on. With regards to the price, it was all practically worth it considering the long warranty they gave. With COC Family, they will surely treat you with the best! Two thumbs up and all big smiles from our family to yours!

(5)

by Jhing Corpus - Renovation in Project 4 - 10 Nov 2017

What a review! The best so far we've got! I'm speechless and teary eyed for the kind heart behind this review! You've been so good to us, how can we treat you differently? We have enjoyed our work on your project and it is one of the best experiences we've had. Literally you became a friend to us especially to our workers. Thank you for your generosity and kindness! We pray for your happiness in your new house and much love as you make it your home! 'Till next time po; after five years?!?! haha

by COC FAMILY TRADING & SERVICES INC - 10 Nov 2017

Mr. Santiago is a very knowledgeable person with regards to home repair and its requirements. A very friendly and approachable person. Will always give you options for you to choose from nad his company's pricing is very fair. His people working at your place are all well mannered. Very recommended for any future hiring.

(5)

by Parker Hui - in Quezon City - 9 May 2017

Hahaha! Hi sir Parker! I'm Randy Macapagal not Randy Santiago. Haha! Anyway, Thank you so much for your time to give this review! You've been very kind to us as well. Looking for future projects ahead! I'm sending tomorrow your painting and repair of roof deck shade requirement tomorrow! Good night and God bless, sir Parker! :-)

by COC FAMILY TRADING & SERVICES INC - 9 May 2017

We give them 5 stars! Excellent! First, they were punctual. Agreed time was 8am and they arrived at 7:45am. They also finished earlier than expected. Quality of work: As inspected by my husband who went up the roof, he saw that their work was great. The price was reasonable, as agreed upon with Mr Randy Macapagal. He was very professional in his work ethics , as well as how he trained his workers who were also professional, courteous and trustworthy. Consider this statement said by one of the workers" Kami po ay mga manggagawa ng Panginoon." We will be calling on them again for more renovation /home improvement projects. We will also be glad to recommend them to other people needing renovation services. Maraming salamat, Mr. Randy and workers!

(5)

by Crisma Mina - in Cubao - 15 Jan 2017

You are most kind, mam Crisma! Thank you so much po for the wonderful review. We are very happy knowing we have exceeded your expectation and gave all the best praises any service provider could ever receive. This is all for the glory and honor of our Lord. Lord willing, we would be able to extend the same service with the same quality and professionalism to all our other clients. Thank you so much po! Let us know how we could serve you more in the future. God bless!

by COC FAMILY TRADING & SERVICES INC - 15 Jan 2017

Price was reasonable. Quality of their work is excellent. Would definitely recommend them to others.

(5)

by Anna Lim - in Binondo - 1 Dec 2016

Thank you so much, mam Anna, for your trust and support! Thank you also for the chance to prove the quality of our work on the renovation of your kitchen and laundry area. Ingat po lagi! God bless!

by COC FAMILY TRADING & SERVICES INC - 2 Dec 2016

Very satisfied with their work. Workers were professional and quality of their work is excellent. Price is also reasonable. I would gladly recommend them to anyone.

(5)

by Janos Liongson - in Project 8 - 30 Nov 2016

Thank you so much, sir Janos! It's been months and gladly no leaks yet! We're so thankful you're happy and satisfied with our work. Hope we could hear from you soon for your next project. Ingat lagi, sir Janos! God bless!

by COC FAMILY TRADING & SERVICES INC - 1 Dec 2016

The quality of their work was organize, smooth, fast, good and stay strong a period of time.Good attitude, not only the installation of lights they do also the wall paintings, renovation of kitchen.

(5)

by Jinky Nimes - in Bambang, Taguig - 21 Sep 2016

Thank you po, mam Jinky! Really appreciate your review. Rest assured that we will keep on improving the quality and efficiency of our services. Thank you also to your employer, sir Marc Nelson, for recommending us to his friends. We thank God for the privilege to serve you! God bless!

by COC FAMILY TRADING & SERVICES INC - 21 Sep 2016

They were very professional and experts in their field of work. Price was reasonable and quality of job was very good.

(4)

by Manuel P. Aya-ay - in Alabang, Muntinlupa - 16 Sep 2016

Thank you, sir, for your kind words. It means a lot to us. We will do better on our next projects to achieve that "5-star", hopefully, Lord willing.

by COC FAMILY TRADING & SERVICES INC - 16 Sep 2016

COC Family Trading & Services was quick to make the site visit and then fine tune their cost estimate. They recommended an innovative solution, which I previously was not familiar with. It was cheaper than traditional methods of roof gutter repair, but very effective. Throughout the whole process, COC Family Trading was professional to deal with. They impressed me as experts in roof repair and waterproofing. I gave them 4 stars (not 5) only because they were delayed by 1/2 day from the scheduled start date. I would still recommend them to anybody needing roof repair or installation.

(4)

by Rene Salazar - in Makati - 2 Sep 2016

Haha! Our technicians got lost and caught in the traffic; but we were confident to finish the work within the day. And we did! Thank you, sir, for the kind remarks! We really appreciate it. God bless!

by COC FAMILY TRADING & SERVICES INC - 10 Sep 2016